Private Health Insurance

If using a cashback plan – please book a private paying appointment online or via our reception team. We can then provide you with an invoice or receipt and offer any assistance with your claim. 

We understand the confusion around this process, so please get in touch if you need help. You’ll get the best advice possible to get your sessions covered.

In a private physiotherapy clinic, there are typically two methods of payment when it comes to private health insurance: cashback and direct invoicing to insurance companies. Let’s explore each method in more detail:

• Cashback: With this method, you pay for your physiotherapy treatment upfront using your own funds, either in cash or through other accepted payment methods like credit or debit cards. Afterward, you submit a claim to your private health insurance provider to receive reimbursement for a portion of the treatment cost. The amount you receive back as cashback will depend on the terms and coverage provided by your insurance policy.
• Direct Invoicing to Insurance Companies: Some private physiotherapy clinics have arrangements with insurance companies to provide direct billing services. In this case, you would provide your insurance information to the clinic, and they would bill the insurance company directly for the covered portion of your treatment cost. You would then be responsible for paying any remaining balance that is not covered by your insurance policy.

It’s important to note that the availability of these payment methods may vary depending on the specific private physiotherapy clinic and the insurance companies they work with. It’s always advisable to contact the clinic in advance to inquire about their payment options and whether they offer direct billing services to your insurance company.

Additionally, make sure to familiarize yourself with the terms and coverage of your private health insurance policy to understand the reimbursement or direct billing limits, any deductibles, co-payments, or pre-authorization requirements that may apply to physiotherapy treatments.