
If using a cashback plan – please book a private paying appointment online or via our reception team. We can then provide you with an invoice or receipt and offer any assistance with your claim.
We understand the confusion around this process, so please get in touch if you need help. You’ll get the best advice possible to get your sessions covered.
In a private physiotherapy clinic, there are typically two methods of payment when it comes to private health insurance: cashback and direct invoicing to insurance companies. Let’s explore each method in more detail:
It’s important to note that the availability of these payment methods may vary depending on the specific private physiotherapy clinic and the insurance companies they work with. It’s always advisable to contact the clinic in advance to inquire about their payment options and whether they offer direct billing services to your insurance company.
Additionally, make sure to familiarize yourself with the terms and coverage of your private health insurance policy to understand the reimbursement or direct billing limits, any deductibles, co-payments, or pre-authorization requirements that may apply to physiotherapy treatments.
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We’re available 7 days a week and have specific clinic hours with therapists on staff. Outside of normal clinic hours, you can receive an on-call therapist at your home if needed.
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We’re here to help. We’re a team of highly skilled physiotherapists, and we can treat you in the clinic, but we also offer mobile and elderly physiotherapy.