AXA Approved Physiotherapy in London
Receive expert physiotherapy from AXA approved clinicians in London. We offer tailored treatment for musculoskeletal, neurological, and post-surgical conditions, all covered by your AXA health insurance policy.
Our AXA-Covered Physiotherapy Services
We offer a range of physiotherapy treatments covered by AXA London Health Insurance and AXA PPP. Each treatment is delivered by experienced, AXA approved physiotherapists and tailored to your specific needs.
Musculoskeletal Physiotherapy
Targeted treatment for back pain, joint problems, sprains, muscle strains, and posture-related discomfort. Our AXA approved physiotherapists use manual therapy, exercise rehabilitation, and movement retraining to relieve pain and prevent recurrence.
Post-Surgical Rehabilitation
Recover safely after orthopaedic or soft tissue surgery. We guide you through tailored programmes to rebuild strength, improve flexibility, and restore normal function, helping you get back to work, sport, or everyday activities.
Neurological Physiotherapy
Specialist support for stroke, Parkinson’s disease, multiple sclerosis (MS), ataxia, and balance disorders. We focus on improving coordination, strength, mobility, and independence with personalised, evidence-based neurological rehab.
Fracture and Post-Cast Rehabilitation
Regain joint movement and muscle strength after a fracture or immobilisation. Our physiotherapists design exercises and manual therapy to restore flexibility and reduce stiffness safely.
Shoulder & Knee Injury Rehabilitation
Individualised care for rotator cuff tears, meniscus injuries, patellar dislocations, and shoulder instability. We combine hands-on techniques and progressive strengthening to support stable, pain-free movement.
Sports Injury Physiotherapy
From acute muscle strains to ligament sprains and overuse injuries, we help recreational athletes and active individuals recover effectively and reduce the risk of re-injury.
Whiplash and Neck Pain Treatment
Specialised care for acute neck pain, whiplash, and postural stiffness. We focus on pain relief, restoring range of motion, and preventing chronic discomfort.
Physiotherapists Providing AXA Covered Care
Our team includes HCPC registered physiotherapists with specialist expertise in musculoskeletal, neurological and post-surgical rehabilitation. We deliver evidence-based care fully covered by your AXA health insurance.
Hassan Mohamoud
(MHCPC, MCSP)
Chartered physiotherapist with expertise in musculoskeletal and neurological rehabilitation. Hassan develops evidence-based treatment plans tailored to each patient’s needs.
Taruna Gambhir
(MCSP)
Physiotherapist with expertise in musculoskeletal, sports and neurological rehabilitation. Taruna also supports women’s post-surgical recovery using dry needling, Kinesiology Taping and Pilates for strength, mobility and confidence.
Ayesha Gondal
(MHCPC, MCSP, BSC, MSC)
Physiotherapist specialising in complex musculoskeletal and neurological rehabilitation. Known for providing personalised care that improves strength, mobility and long-term confidence.
Aamina Saeed
(MCSP)
Paediatric and neurological physiotherapist supporting children and young people. Creates engaging, tailored therapy plans to promote mobility, independence and wellbeing.
Sajjad Ahmed
Orthopaedic and musculoskeletal physiotherapist with a focus on post-surgical rehab and chronic pain. Combines manual therapy, dry needling and exercise-based treatment.
Step-by-Step Guide to Booking AXA Covered Treatment
Here’s how to arrange your physiotherapy sessions using your AXA health insurance. Follow these simple steps to check your cover, get authorisation, and start treatment with our AXA registered physiotherapists.
Confirm Your AXA Physiotherapy Cover
Call AXA Health Insurance and confirm that your membership covers physiotherapy treatments. You’ll need your membership number to ask for such details. Confirm whether you need a GP referral for authorization of physiotherapy treatment. Members who need a GP referral can get one within a day or two through AXA’s online/phone GP service or you can go through your NHS GP.
Get Authorisation to See Us
All our London physio clinics and physiotherapists are AXA registered. Let AXA London Insurance know that you wish to book an appointment with us and get authorization. You’ll provide them with our company name (Clearcut Physiotherapy), the name of the therapist treating you, and the registration number of the specific London physiotherapy branch you wish to attend.
You can get these details by calling the clinic at 02082593196 or emailing us at [email protected] Keep your authorization/claim number safe. Find out details of excess pay, and allowance (number of sessions covered by AXA or total amount AXA will pay for physiotherapy treatment)
Book Your Appointment
You can book an appointment with us by calling 02082593196 or by walking into our clinics and talking to our receptionists. Make sure you provide us with your AXA membership number, authorization/claim number, excess details and allowance information. Remember, you can also give us multiple authorization codes if you wish to be treated for various conditions. Our expert admin team will book appointments and bill accordingly
Pay Any Excess
Check how much excess you need to pay to our clinic. It depends on your policy type. You’ll get an email from AXA after authorization detailing how much must be paid to us. The excess amount varies depending on your membership/policy type but usually hovers around £100- £150 for most musculoskeletal and neurological conditions. Since billing approvals take at least a few weeks, we’ll most likely send you a payment request for excess after your treatment has begun.
Ongoing treatment or more sessions
In case your treatment requires more sessions for physiotherapy in London than what’s been approved by AXA, you have two options: pay for the remaining sessions out of pocket or request AXA for more sessions and get a new authorization code. Our admin team can help you request more sessions from AXA by providing proper reasoning and documentation for more sessions.
Essential Information Before Your First Appointment
Your appointment booking process will go through much quicker if you come prepared with the information needed for correct billing. Here’s the information you’ll need to give us and AXA:
GP referral if you were required to have one.
Provide us with your AXA membership number, authorization number, allowance (either number of sessions or total amount) and excess details.
Let us know which payment system works best for you so we know what to send you in case you need to pay excess. We accept various online payment options and take cash.
Promptly pay the excess at the right stage of the billing process (that’s the amount you pay out of pocket for your treatment).
Reply quickly to any emails or calls from our admin team so we can keep your billing and authorisation up to date
Keep important details safe, like our clinic name (Clearcut Physiotherapy) and registration number, which AXA may ask for when approving your sessions.
Our Patients Say
Below are just a selection of the many testimonials we receive from our patients
Ellie
a week ago
Wonderful Experience,
Hassan has done wonderful work with my knee, making exercises fun and engaging. I’m leaving happy and confident to continue my ork outs and build up to playing tennis matches as well. Thank you Hassan and team!
Emma Lawrence
a week ago
Since my first session,
where I came with a knee injury I was in low spirits – Hassan has helped me build confidence doing exercises that I thought I wouldn’t be doing again. The sessions felt personal to my goals, and I have really felt the benefits!
Tico
a week ago
Highly Recommended
I highly recommend clearcut Physiotherapy. I had neck pain for years and after one month at clearcut physio my pain was resolved. Furthermore, I’ve been given exercises I can do at home and on my own to strengthen my neck and prevent future pain.
Why Choose Our Clinic for Your AXA Physiotherapy
We bring together experienced, HCPC registered physiotherapists and dedicated AXA support to make your recovery process simple, effective and fully covered by your insurance. Your care, comfort and progress always come first.
Experienced, Registered Physiotherapists
All our physiotherapists are HCPC registered and skilled in musculoskeletal, neurological and sports injury rehabilitation, so you receive care that’s safe, effective and fully compliant with AXA’s standards.
Personalised Treatment Plans
We create evidence-based, personalised plans to help you recover faster, whether it’s back pain, post-surgery rehabilitation or complex neurological conditions.
Seamless AXA Billing Support
Our dedicated admin team manages authorisation codes, claim numbers and paperwork, making the process simple and stress-free for you
Convenient London Locations & Home Visits
Choose from our London clinics or opt for mobile physiotherapy at home, covered under your AXA policy for added comfort and flexibility.
Trusted by Patients
With hundreds of five-star reviews, our reputation reflects real results, compassionate care and long-term support for every patient we see.
Clinic Hours
Open 5 Days a Week
Saturday
Closed
Sunday
Closed
Our Clinic Locations
We proudly serve patients across multiple London locations, providing accessible, high-quality physiotherapy close to home. Our clinics are fully equipped and staffed by experienced professionals dedicated to your care.
Frequently Asked Questions
Do I need a GP referral to start physiotherapy?
It depends on your AXA policy. Some plans require a GP referral for authorisation, while others allow direct access. We recommend checking with AXA first to confirm your cover.
Are there treatments that AXA might not cover at your clinic?
Yes. Some treatments and add-ons that may not be covered include: assistive devices (like crutches or splints), sports massage therapy, Pilates sessions, and acupuncture. AXA may also exclude maintenance therapy for chronic conditions, treatment for pre-existing conditions like multiple sclerosis or COPD, and some home visit physiotherapy depending on your policy.
If you’re unsure, our team can help check what’s included in your AXA plan before you start treatment.
Do you help with AXA paperwork and authorisation?
Yes. Our admin team can guide you through the authorisation process, help you collect required details and manage billing directly with AXA so your focus stays on recovery.
What if I need more sessions than AXA initially approved?
Our admin team can help request additional sessions from AXA, supported by your physiotherapist’s clinical notes and recommendations.
Can I have physiotherapy at home if my AXA authorisation includes home visits?
Yes. If your AXA authorisation covers home physiotherapy, we can arrange for one of our physiotherapists to treat you at home. Just share your claim number and details when booking.
Get In Touch
We’re available 5 days a week with dedicated clinic hours and physiotherapists on staff. Outside of clinic hours, an on-call physiotherapist can visit your home if needed.
