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Frequently Asks Questions

Our expert specialist private physiotherapist provide musculoskeletal , neurological and orthopeadic physiotherapy services in our London clinics and in your home or office. All treatments are based on the latest evidence based practice and provided by HCPC and MCSP licenced physiotherapists.

You might opt for private physiotherapy if you’re in pain or suffering from a condition that effects your health. Clearcut physiotherapy provides personalised and timely care for musculoskeletal, neurological, or other physical conditions. Clearcut Physiotherapy clinics can offer same day appointments, extended sessions, and one-on-one attention from expert therapists.

We have a focus and effectively treat a wide range of conditions, including sports injuries, back pain, neck pain, joint issues, post-surgery rehabilitation, neurological conditions like stroke or multiple sclerosis, and more.We have dedicated physiotherapists for specfic conditions so please ask if you want a specialist.

During your initial visit, the physiotherapist will likely conduct an assessment to understand your condition, medical history, and goals. They may perform physical tests and ask questions to create a personalized treatment plan. We will start treatment in the first session, with manual therapy, ultrasound therapy or electrotherapy.

Wear comfortable and loose-fitting clothing that allows the physiotherapist to access the area being treated easily. For example, wear shorts for knee or leg issues, and a tank top for shoulder or upper body issues.

The number of sessions needed varies depending on your condition’s severity and how your body responds to treatment. The physiotherapist will discuss this with you after your initial assessment. We offer packages of 3 or 6 sessions which means having more sessions cheaper and more affordable.

Physiotherapists use various techniques such as manual therapy (hands-on techniques), exercise prescription, electrotherapy, ultrasound, heat/cold therapy, and more, tailored to your needs.Specialist strengthening programs according the the latest guidelines with FIFA and NICE Guidelines.

You can usually schedule an appointment by calling the clinic directly or using their online booking system if available.

Please get in touch with your insurance company before booking your appointment. It’s best to confirm the level of cover you have and whether you’ll need a GP or consultant referral letter.

You will need to provide all the following information to us before coming to your appointment. These are;

Your Insurer,Policy number,Authorisation code

Which discipline you have authorisation for (Physiotherapy)

How many sessions you have been approved for

Your total excess

Please be advised that we cannot process your invoices without the information listed above and valid authorisation, resulting in the need to self-fund your appointments.

The prices per session from insurance providers can vary from our standard pricing.

Please note that many providers will not authorise treatment costs retrospectively, so best to do this in advance of your appointment.

There is usually a limit on how much therapy you can claim for. This is either a monetary amount (e.g. £500 per year) or measured by the number of sessions you can receive.

You cannot claim for any equipment bought.

You will need to ring up your insurance provider to explain your injury/concern and request to see a therapist with us.

Please give your insurer one of our provider numbers our receptionist gives you when you call to book in.

Most policies will include an excess payment – to be paid annually.

An excess is an amount of money that your provider will expect you to pay before they start covering you for further treatment you receive over that amount. Following payment of your excess to Clearcut Physiotherapy in full, your provider will cover 100% of your treatment.

Does your policy have an excess?

If so, how much?

When does your policy date start? (To know when you may have to pay your excess again]

Before starting your treatments, it is essential to know the following:

USING A CASH PLAN OR CASHBACK SCHEME?

We’ll provide you with invoices and receipts to easily claim back your treatment costs incurred. We’ll work with you to make sure this goes smoothly.

Please check your plan thoroughly before booking with us and paying to ensure that your treatments are covered.

Still Have A Questions?

If you require further information or clarification on any issue, please don’t hesitate to contact us for personalised assistance.

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Clinic Hours

Mon - Fri
9:00 - 20:00
Saturday
9:00 - 20:00
Sunday
10:00 - 18:00
QUALIFIED THERAPISTS
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OPEN EVERY DAY
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Our Patients Say

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Get In Touch

We’re available 7 days a week and have specific clinic hours with therapists on staff. Outside of normal clinic hours, you can receive an on-call therapist at your home if needed.

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We’re here to help.  We’re a team of highly skilled physiotherapists, and we can treat you in the clinic, but we also offer mobile and elderly physiotherapy.