Aviva Approved Physiotherapy in London

We deliver Aviva-approved physiotherapy in London, fully covered by your insurance. Our physiotherapists support recovery from musculoskeletal, neurological, and post-surgical conditions with expert, personalised treatment at our clinics.

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Our Aviva Covered Physiotherapy Services

Our London clinics provide evidence-based physiotherapy treatments, covered by Aviva insurance, for pain relief, rehabilitation, and improved mobility.

Physiotherapists Providing AVIVA Covered Care

Aviva medical insurance makes accessing quality physiotherapy simple. Our skilled physiotherapists provide evidence-based care, with treatments fully covered across our London clinics.

Hassan Mohamoud

(MHCPC, MCSP)

Chartered physiotherapist with expertise in musculoskeletal and neurological rehabilitation. Hassan develops evidence-based treatment plans tailored to each patient’s needs.

Ayesha Gondal

(MHCPC, MCSP, BSC, MSC)

Physiotherapist specialising in complex musculoskeletal and neurological rehabilitation. Known for providing personalised care that improves strength, mobility and long-term confidence.

Taruna Gambhir

(MCSP)

Physiotherapist with expertise in musculoskeletal, sports and neurological rehabilitation. Taruna also supports women’s post-surgical recovery using dry needling, Kinesiology Taping and Pilates for strength, mobility and confidence.

Aamina Saeed

(MCSP)

Paediatric and neurological physiotherapist supporting children and young people. Creates engaging, tailored therapy plans to promote mobility, independence and wellbeing.

Sajjad Ahmed

Orthopaedic and musculoskeletal physiotherapist with a focus on post-surgical rehab and chronic pain. Combines manual therapy, dry needling and exercise-based treatment.

How to Use Your WPA Insurance at Clearcut Physiotherapy

We’ve made the process of using your WPA Health Insurance as smooth as possible. Follow the steps below and let our team handle the billing with WPA on your behalf.

Get a GP Referral

To begin, you’ll need a referral from a GP or specialist confirming that physiotherapy is necessary. This can be arranged through your NHS GP, a private GP, or Aviva’s Digital GP service. It’s best to ask for an open referral, which allows you to choose where you receive your treatment, such as Clearcut Physiotherapy. Alternatively, you may be given a named referral, which specifies a particular physiotherapist or clinic.

Contact Aviva to Approve Your Claim

Once you have your referral, you’ll need to contact Aviva to get your claim approved. This can be done by calling them directly or using the MyAviva app. During this process, ask about which treatments and tests are covered under your policy. Be sure to let Aviva know that you would like to receive treatment at Clearcut Physiotherapy in London.

Book Your Appointment with Clearcut Physiotherapy

After your claim is approved, you can book an appointment at one of our London clinics. Simply call 02082593196 or email [email protected], and our team will help you choose the right physiotherapist for your condition. We have specialists in musculoskeletal issues, neurological rehabilitation, sports injuries, paediatrics, and post-operative recovery. When booking, please share your Aviva membership number and claim details so we can confirm how many sessions are covered and whether there are any personal costs to you.

Paying Invoices

For approved sessions, Aviva will usually settle invoices directly with us. However, if your policy has an excess charge or if you exceed your benefit limit, you’ll be notified via the MyAviva app. In such cases, you will need to pay these amounts directly to Aviva.

Ongoing Treatment or Extra Sessions

If your recovery requires more sessions than initially approved, you’ll need to contact Aviva again through the MyAviva help chat or by phone. Our physiotherapists can support this process by providing the necessary treatment codes or detailed medical reports to help Aviva assess your request for further cover.

Information Needed for Aviva Physiotherapy Appointments

Your appointment booking process will be much smoother if you come prepared with the right details for correct billing. If you are using Aviva health insurance for physiotherapy in London, please provide the following:

GP and Specialist Referral

Bring your GP referral and any specialist referral you have. These documents confirm your need for physiotherapy treatment under Aviva cover.

Insurance Membership and Claim Details

Share your Aviva membership number, claim number, and cover plan details. This helps us confirm your insurance approval and check what is included in your plan.

Preferred Payment Method

Let us know which payment system works best for you in case an excess payment applies. We accept multiple online payment options and cash.

Invoice Payments

Please make sure invoices are paid promptly. Aviva usually settles bills directly with us, but any excess or uncovered charges need to be paid by you.

Additional Items

Some add-ons, such as slings, braces, or other aids, may not be covered by Aviva insurance. Our admin team will advise you beforehand to avoid unexpected charges.

Our Patients Say

Below are just a selection of the many testimonials we receive from our patients

Why Choose Us for Aviva Insurance Physiotherapy

Choosing Clearcut Physiotherapy means choosing expert care, personalised treatment, and a smooth recovery journey supported by Aviva health insurance cover.

Aviva Insurance Covered Care

We handle approvals and billing directly with Aviva, so your care is seamless and stress-free from the very first appointment.

HCPC Registered Physiotherapists

Our physiotherapists are fully HCPC registered and experienced in musculoskeletal, sports, neurological, and post-surgical care, ensuring safe, professional, and high-quality treatment for every patient.

Personalised Treatment Plans

Every patient is unique. We assess your condition carefully and design treatment plans that match your health needs, recovery goals, and lifestyle.

Convenient London Locations

With clinics across London, you can easily access expert physiotherapy care in a location that suits your daily routine and schedule.

Evidence-Based Approach

Our treatments follow the latest research and clinical guidelines, delivering safe, effective, and lasting results to support long-term health and wellbeing.

Clinic Hours

Open 5 Days a Week

Mon - Fri

9:00 AM – 7:30 PM

Saturday

Closed

Sunday

Closed

Our Clinic Locations

We proudly serve patients across multiple London locations, providing accessible, high-quality physiotherapy close to home. Our clinics are fully equipped and staffed by experienced professionals dedicated to your care.

12-14 New Market Green, Eltham
SE9 SER

521-525 Battersea Park Rd, London
sW11 38N

Fairview Road, Norbury
SW16 5PY

46 Blythe Road, London
w14 0HA

Frequently Asked Questions

Do Aviva physiotherapy claims start with a clinical assessment?

Yes. Most Aviva policies involve a Telephone Clinical Assessment (TCA), a call with a physiotherapist who evaluates your condition and recommends whether you need virtual sessions, face-to-face treatment, or a specialist referral.

Yes. Aviva covers virtual or face-to-face physiotherapy, chosen based on the TCA outcome. Virtual sessions include personalised exercise plans, videos, and follow-up support.

Aviva covers musculoskeletal conditions, including back, neck, muscles, or joint issues. However, domiciliary (home-based) physio and equipment like braces or orthotics are not covered under some plans.

If you need more sessions, your physiotherapist can support your case with detailed treatment codes and medical reports, which can be submitted to Aviva for further assessment.

Get In Touch

We’re available 5 days a week with dedicated clinic hours and physiotherapists on staff. Outside of clinic hours, an on-call physiotherapist can visit your home if needed.

This form collects your submitted data so that we can respond to this enquiry. Check out our privacy policy .

Get in Touch

We’re available 7 days a week and have specific clinic hours with therapists on staff. Outside of normal clinic hours, you can receive an on-call therapist at your home if needed.

This form collects your submitted data so that we can respond to this enquiry. Check out our privacy policy.